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CRM MI
Operational Excellence
At Iravya, CRMMi empowers businesses to build stronger customer relationships by managing leads, sales, customer interactions, and support from one intelligent platform. Our cloud-based CRM streamlines workflows, automates daily operations, improves team collaboration, and provides real-time insights to help you increase customer satisfaction, boost sales, and drive sustainable business growth.
Add Calls
Create new support tickets
Technicians
Assign and track technician tasks
Reports
Generate real-time business and service reports.
Inventory
Manage inventory, spare parts, and stock availability.
Expense
Track and manage operational and travel expenses.
Categories
Organize service requests into custom categories.
All Calls
View and manage all tickets
Warranty
Monitor warranty information
Sales Enquiry
Capture and manage potential customer enquiries.
Performance
Monitor employee productivity and service performance.
HR & Leave
Manage employee records, attendance, and leave requests.
Audit Logs
Monitor system activities and user action history.
Customers
Manage customer details and history
Reminders
Set follow-up and service alerts
Travel
Manage technician travel requests and expenses.
Attendance
Record employee attendance and working hours accurately.
Help & Tips
Access user guides, FAQs, and helpful support resources.
Why CRM MI?
Managing multiple departments through disconnected systems often leads to inefficiencies, data duplication, and poor visibility. CRM MI centralizes business operations, automates routine processes, enhances collaboration, and provides actionable insights, enabling organizations to make faster, data-driven decisions and operate more efficiently.
Who Requires CRM MI?
CRM MI is ideal for organizations looking to digitally manage their end-to-end business operations. It is widely used by Sales, Service, HR, Administration, Operations, and Management teams, as well as SMEs and large enterprises seeking a unified platform to improve efficiency, accountability, and business performance.
Pick your Plan
Choose the right solution for your business
Basic
Essential tools to manage support requests, customers, and technicians efficiently.
Features
100 GB Secure Storage
2 Super Admin
10 User/Employee
Manage up to 200 Customers
Manage up to 50 Vendors
CRM Software
Monitor Branches
Sales Inquiry
Ticketing Tool
Assign Technicians
Track Product Warranty
Manage Inventory
Reimbersments
Employee attendance
Performance & Report
Reminders
MFA (Multi Factor Authrntification)
48/hrs Support
Audit Logs
Plus
Advanced features to improve service delivery, customer engagement, and operational control.
Features
500 GB Secure Storage
5 Super Admin
50 User/Employee
Manage up to 500 Customers
Manage up to 100 Vendors
CRM Software
Monitor Branches
Sales Inquiry
Ticketing Tool
Assign Technicians
Track Product Warranty
Manage Inventory
Reimbersments
Employee attendance
Performance & Report
Reminders
MFA (Multi Factor Authrntification)
24/hrs Support
Audit Logs
Business
Complete enterprise solution with CRM, automation, analytics, and unlimited scalability.
Features
1 TB Secure Storage
10 Super Admin
100 User/Employee
Manage up to 1000 Customers
Manage up to 250 Vendors
CRM Software
Monitor Branches
Sales Inquiry
Ticketing Tool
Assign Technicians
Track Product Warranty
Manage Inventory
Reimbersments
Employee attendance
Performance & Report
Reminders
MFA (Multi Factor Authrntification)
8/5 Dedicated Support
Audit Logs
Iravya
At Iravya, we build intelligent, scalable software solutions that help businesses streamline operations, improve productivity, and make data-driven decisions with confidence.
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Built with innovation, scalability, and modern cloud technology.
Contact Information
+91 70202 32723
914, 9th Floor, West Avenue, Phase 1, Breman Chowk, Aundh, Pune, Maharashtra – 411067
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